In-store pickup

We don't have this item in our store right now, please allow 2-10 days for it to be transferred to our retail store.

If you come to pick up your order please bring photo ID, if someone else is picking it up on your behalf please contact us prior to pickup.

Delivery estimates

Once your order has been picked up by the courier please allow 2 working days for North Island addresses, for the South Island allow 3 working days. Rural deliveries and extra-large items may take several additional days.

Shipping costs

Shipping costs are automatically calculated during checkout. The price of shipping varies based on the delivery location. Select items may be be eligible for free shipping.

Delivery of oversize items

Oversize items such as very large telescopes may only be available via pickup from a depot or delivered to a business address. For a map of available depots, click here. Due to less frequent collection of oversize items delivery may take 2 to 4 additional days.

Security

To ensure the safe delivery of your order we require a signature with all parcels. Some exceptions may be made if you give the courier company authority to leave parcels at your preferred address.