This service is not available to arriving travellers.
We offer a duty free service for customers departing overseas via Auckland International Airport. This allows you to receive a duty free price on products that are not normally available at duty free shops.
If you are departing via Auckland International Airport, you are eligible to receive a discount on the price of the product.
Goods and Services Tax, which is normally included in everything you buy in NZ is not applicable to other countries meaning that if we ship the item directly to the International Airport, we are able to refund you a percentage of the item's price or a flat rate (depending on the item value) saving you money!
To receive the refund and in order for us to deliver the goods to The Collection Point in time, these conditions must be met:
You will save 7% on any purchase under $4,230.
Purchases over $4,230 receive a further discount as the airport fee becomes a flat $345
Purchases below $180 are ineligible for the duty free service.
To work out how much you get refunded use the calculator below. Enter the GST inclusive price from the product page and hit calculate.
Note: We are unable to send Pulsar products Duty Free.
We refund direct to either the credit card used for the order or into your New Zealand bank account. Refunds are typically processed in 2-5 working days. The refund comes from Jacobs Photo & Digital not the Auckland International Airport.
The Collection point requires information from you to verify your identity when collecting the goods. The information can be provided on the checkout page or we will call you after ordering and must be obtained before we are able to send the goods to the airport.