Departing soon?

We offer a duty-free service for customers departing overseas via Auckland International Airport. This allows you to purchase at a duty-free price on products that are not normally available at duty-free shops.

How it works

If you are departing via Auckland International Airport, you are eligible to receive a discount on the price of the product.

Goods and Services Tax (GST), which is normally included in everything you buy in NZ, is not applicable to other countries. So if we ship the item directly to the International Airport, we are able to discount you a percentage of the item's price (or a flat rate, depending on the item value), saving you money.

What are the conditions?

To receive the discount and so we can deliver your goods to the Collection Point in time, these conditions must be met:

• For goods to be delivered to the Collection Point in time, you must give us at least 3–5 working days before your flight for the appropriate paperwork to be completed and the courier to deliver the goods.
• Flight details, photo ID, and (normally) a boarding pass are required to collect your items.
• You must contact Jacobs Digital before ordering to receive the discount and to let us know your flight plan information.
• Your item must be able to be carried onto the plane as carry-on luggage. Most airlines only allow carry-on up to 10kg – please check with your airline or travel agent regarding your carry-on allowance.

Calculate your savings

Use the calculator below to work out how much discount you'll receive. Enter the GST-inclusive price from the product page and hit Calculate.

Available to New Zealand customers only. Departing Auckand International Airport only

Calculate

Enter a price above to see your savings.

Without GST
Airport handling fee
Discount amount
Final cost

Where is the Collection Point in Auckland International Airport?

What information does the Collection Point require?

The Collection Point requires information from you to verify your identity when collecting the goods. The information can be provided on the checkout page, or we'll call you after ordering. This information must be obtained before we are able to send the goods to the airport.

Required:

• Flight number
• Flight date
• Flight time
• Passport number
• First and last name as they appear on the passport
• Email address
• Gender
• Nationality
• Mobile phone number